What is a Gateway?
A gateway is software that runs on a small computer installed at your site. It acts as the link between your local equipment and the Voltimax cloud platform - reading data from your devices and sending it to the cloud, and carrying out instructions sent back from the platform.
Each site typically has one gateway managing all the equipment there.
What the Gateway Does
- Reads your equipment continuously - It collects measurements from your battery, solar panels, meters, and other devices on a regular schedule, typically every few seconds.
- Keeps sending data even through interruptions - If the internet connection drops temporarily, the gateway stores readings locally and forwards them once connectivity is restored. No data is lost.
- Executes energy strategies - When you configure an energy management strategy (such as net-zero or peak shaving), the gateway runs that logic locally, adjusting your equipment in real time. Strategies continue working even without a cloud connection.
- Carries out commands - When you issue a command from the platform - for example, starting a manual charge - the gateway receives it and acts on it.
Gateway Status
In the platform, each gateway shows a status indicator so you can see at a glance whether it is operating normally:
| Status | Meaning |
|---|---|
| Online | The gateway is connected and sending data |
| Offline | The gateway has not communicated recently - check the on-site connection |
| Degraded | The gateway is connected but one or more assets are not responding |
You can also see the timestamp of the last communication, which helps identify how long a gateway has been unreachable.
What You Do Not Need to Do
Once a gateway is installed and connected, it runs automatically. You do not need to start it, stop it, or interact with it directly during normal operation. If a gateway goes offline, the first step is usually to check the internet connection at the site.
For integrators
For information on installing and configuring a gateway - including connecting it to devices and setting up assets - see the Gateway documentation.
For developers
For technical architecture and configuration details, see Gateway in the developer documentation.